Leading
Design
Works

How does design work in regulated industries?

Royal College of ArtEY Seren

RCA Service Design and EY Seren have joined forces to examine how design works to create value in large organisations within regulated industries. We have been discussing with 20+ design leaders how design works today – and the direction they're setting for design to work in their organisations' future. 

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Authors

This report is part of an ongoing collaboration between Service Design at the Royal College of Art & EY Seren.